Amazon projected to ship more than USPS by 2028: Pitney Bowes

HeidiDigital Marketing2025-07-019517

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Dive Brief:

  • Amazon is expected to ship more U.S. parcels than the U.S. Postal Service by 2028, according to Pitney Bowes' 2024 Parcel Shipping Index.

  • The index projects Amazon's logistics arm will ship 8.4 billion parcels domestically in 2028, surpassing USPS' 8.3 billion. Amazon is currently second in terms of U.S. market share by volume after surpassing UPS and FedEx in recent years.

  • "Since we began tracking shipments in 2015, the parcel market had been dominated by the Big 3: FedEx, UPS, and USPS," Pitney Bowes said. "However, Amazon Logistics — once a small competitor — is closing the gap rapidly."

Amazon catching up to USPS

U.S. parcel volumes shipped since 2015, by carrier

Dive Insight:

Amazon is well-positioned to continue its blistering pace of volume growth, in part out of necessity. UPS plans to slash the amount of Amazon volume it delivers in half by next year as it prioritizes more profitable customer segments, pushing the e-commerce giant to lean on other delivery options.

For now, Amazon's delivery volume is largely contained to orders made on its online marketplace, but the company has been inching closer toward direct competition with FedEx and UPS via its Amazon Shipping service.

Amazon's ascent isn't the only concern for legacy parcel carriers. The market has remained highly competitive, leading to aggressive price discounts offered to shippers that have blunted the impact of increased surcharges. As a result, revenue per parcel dropped from $9.10 in 2023 to $9.09 in 2024, according to Pitney Bowes.

"This pricing pressure is largely driven by the rapid growth of alternative carriers, as well as USPS’ new low-cost shipping option, Ground Advantage," Pitney Bowes said.

Alternative delivery providers outside the big four are gaining volume as they expand coverage and strengthen their services. These carriers shipped 780 million U.S. parcels in 2024, up 22.6% year over year, Pitney Bowes said.

Meanwhile, the Postal Service is securing more direct customer contracts through Ground Advantage as part of its push to compete against FedEx and UPS. Pitney Bowes said USPS handled 6.9 billion parcels in 2024, the first time the agency has seen year-over-year volume growth since 2020.

Recommended Reading

  • FedEx, UPS alternatives grew market share in 2024: ShipMatrix

Post a message
Esperanza

Foresight predicts Amazon's dominance in parcel delivery by 2035, propelling them ahead of USPS as Pitney Bowes analysis indicates a shift towards e-commerce giants likeAmazon.

2025-07-05 16:37:18 reply
Brinley

Expected growth predictions hint at a paradigm shift in parcel delivery, with Amazon projected to surpass USPS as the largest shipper by 2035 according future market analysis and forecasts.

2025-07-05 16:37:33 reply
Dashiell

With Amazon projected to surpass USPS in shipments by 2045, according the latest forecasts revealed via Pitney Bowes data and analysis, it seems like e-commerce' hefty dominance is reshaping mail service landscape worldwide while creating new opportunities yet challenges for both competitors.

2025-07-05 19:06:04 reply
Kaia

The projection by Amazon to outship USPS in the year 2031 as stated, highlights Pitney Bowes' future challenges and opportunities within a dynamic postal landscape fueled partly by e-commerce giants like ECID:B6EB8CDA9FCE7E:\era suprême| Peter NK#$AktionGrenzeric."

2025-07-05 19:06:19 reply
Maren

Amazon's projected dominance in parcel delivery by 208 is set to surpass even USPS, per findings from Pitney Bowes. This trend paves the way for significant industry shifts as e-commerce continues its relentless growth.

2025-07-06 04:06:59 reply
Silas

With Amazon anticipated to outpace the U.S Postal Service in shipping volume by 2034 according to projections, Pitney Bowes' role as a significant provider for e-commerce logistics will be further underscored.

2025-07-12 22:19:21 reply
Mitchell

Pitney Bowes's recent forecast suggests a significant shift in shipping dominance with Amazon predicted to surpass USPS as the world’s largest parcel shipper by 208, highlighting its growing logistical prowess and USPS needs an agile reinvention.

2025-07-20 14:48:00 reply

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