When to tip your Uber driver, according to CEO Dara Khosrowshahi

RomillyTravel2025-07-017999

Many gig workers rely on customers' tips to make a profit on apps like Uber.

Uber CEO Dara Khosrowshahi has advice on when to leave a tip for your ride-hailing driver.

Riders should leave a gratuity "if you feel you got your money's worth and then some," he told CBS Sunday Morning.

Uber CEO Dara Khosrowshahi has weighed in on one of the gig economy's most contentious issues: When customers should tip.

For gig workers driving people to the airport or delivering restaurant food, tips are sometimes the difference between trips with thin earnings margins and more profitable ones.

AdvertisementAdvertisement#«R14ekkr8lb2m7nfblbH1» iframe AdvertisementAdvertisement#«R24ekkr8lb2m7nfblbH1» iframe

"Tipping is entirely optional," Khosrowshahi said in an interview on CBS Sunday Morning. "But if you feel like you got a good ride, if the service quality was terrific, then you can tip through the app."

"You should only tip if you feel you got your money's worth and then some," he added.

About 20% of Uber riders tip their drivers these days, though "that's increasing," Khosrowshahi said.

Customers often tip more frequently on food delivery orders than on rides through apps like Uber and Lyft, studies have indicated. One study released last year by data analytics company Gridwise said an estimated 90% of food delivery trips included a tip. For ride-hailing trips through Uber and Lyft, the figure was 28%.

AdvertisementAdvertisement#«R19ekkr8lb2m7nfblbH1» iframe AdvertisementAdvertisement#«R29ekkr8lb2m7nfblbH1» iframe

Khosrowshahi himself has seen the ugly side of tipping culture on Uber. While making food deliveries undercover for the app, he has said that he ran into "tip baiting" — when a customer includes a tip when they place an order to make it more attractive for a gig worker to take and then revokes the tip after the worker agrees to the gig.

The option to tip has appeared in more places over the last few years. Some point-of-sale systems give customers the option to tip on takeout orders, for example.

Khosrowshahi said that ride-hailing riders, especially in the US, face a "pressure" and "expectation" to tip.

"But again, it's really a personal choice that you're making," he told CBS. "That's really up to you."

Do you have a story to share about gig work? Contact this reporter at [email protected] or 808-854-4501.

Read the original article on Business Insider

Post a message
Celestia

According to Uber CEO Dara Khosrowshahi, tipping your driver is a convenient way of showing appreciation and should happen every time you receive exemplary service.

2025-07-05 07:58:06 reply
Brooke

According to CEO Dara Khosrowshahi, it's always a gesture of appreciation when you tip your Uber driver as soon after the ride ends and before leaving their vehicle.

2025-07-05 07:58:21 reply
Frances

Uber CEO Dara Khosrowshahi's guidance on when to tip your driver is a practical reminder that courtesy and appreciation are key factors in creating an excellent ride-sharing experience for all, encouraging both respectful behavior from riders as well.

2025-07-05 07:58:36 reply
Elva

Inspiring insight into the art of tipping from Uber's CEO Dara Khosrowshahi: always honor those who make your journey a seamless one, even in literal and figurative ways.

2025-07-05 21:02:01 reply
Kaizen

The指导原则 by Uber CEO Dara Khosrowshahi on when to leave a tip for your driver suggests that gratitude and recognition are integral in creating an excellent service experience.

2025-07-05 21:02:17 reply
Coraline

The tipping culture in the Uber ridesharing platform is simply a positive addition to making sure that drivers receive fair compensation for their services, as highlighted by CEO Dara Khosrowshahi's insights."

2025-07-05 21:02:31 reply
Olivia

According to Uber CEO Dara Khosrowshahi, tipping your driver is a matter of choice and appreciation that should be done when you receive exceptional service. It sets an important standard for riders who wish their driving experience with the platform not only cordial but also professional.

2025-07-19 08:31:25 reply
Montgomery

The ultimate tip hint from Uber CEO Dara Khosrowshahi: Always appreciate your driver's hard work with a generous gesture, making it versatile and up to the individual experience.

2025-07-22 04:53:28 reply
Matilda

Dara Khosrowshahi's guidance on tipping your Uber driver reinforces the importance of leaving a thoughtful gesture for their service, not just at holidays but anytime when you feel they have gone above and beyond.

2025-07-22 04:53:58 reply

您暂未设置收款码

请在主题配置——文章设置里上传