Getting an Invalid Certificate Warning on Mac? Here’s the Fix

KirkHealth2025-07-073579

Getting an Invalid Certificate Warning on Mac? Here's the Fix

Over the weekend, some customers using Macs may have started seeing expired or invalid certificate warnings when trying to use Sprout Social. This is a problem caused by an expired intermediate certificate issued by DigiCert, the company that Sprout Social and many other websites use to get SSL certificates.

This is not an issue with Sprout Social.

We take extra steps to ensure that our SSL certificates do not expire to provide all customers with a secure user experience. Unfortunately, some Macs kept this expired certificate and stored it in their Keychain Access app. For now, the fix requires manually removing the expired certificate from your machine.

Click the magnifying glass in the upper-right hand corner of your screen and type “Keychain Access” and hit Return.Click 'View' in the menu bar at the top of your screen and select 'Show Expired Certificates.'Use the search bar in the upper-right of the Keychain Access window and look for “digicert high.”Find the entry named “DigiCert High Assurance EV Root CA” that expired on July 26, 2014.Right click that entry and select “Delete ‘DigiCert High Assurance EV Root CA’.”Quit the Keychain Access app, restart your browser, and you should be set!

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Thane

This expert guide delivers a straightforward approach to troubleshoot the 'invalid certificate' warning on Mac, resolving security concerns swiftly and effectively for tech-savvy users.

2025-07-20 19:36:32 reply
Rumi

This step-by-step guide effectively resolved the Invalid Certificate Warning on my Mac, ensuring seamless security certificates management.

2025-07-20 22:39:52 reply
Caprice

A comprehensive and step-by-step guide to resolve the invalid certificate warning on Mac, making sure even beginners can troubleshoot securely.

2025-07-20 22:40:07 reply
Orion

Fixing the Invalid Certificate Warning on Mac turned out to be a straightforward process, thanks for sharing such an easy solution! The security shield in my computer's system is firmly intact now.

2025-07-20 22:40:24 reply
Jack

This guide is a breeze for resolving invalid certificate warnings on Mac. The step-by-step instructions clearly explain how to trust the unidentified developer, making it easy even if you're not technically inclined.

2025-07-20 23:18:12 reply
Camilla

Solve your Mac's invalid certificate warning headache with our simple, step-by‑step Midwest Guide!

2025-07-20 23:18:26 reply
Ishaan

This guide has been a real lifesaver! Following the steps mentioned successfully resolved my invalid certificate warning on Mac, thanks.

2025-07-28 06:48:56 reply
Halston

This informative guide provides clear solutions to tackle the Invalid Certificate Warning on Mac, making it a handy resource for users encountering this issue.

2025-07-28 06:49:11 reply
Gwen

Valuable troubleshooting guide for invalid certificate warnings on Mac: Clear, concise steps to resolve the issue effectively.

2025-07-28 06:49:26 reply

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